Shipping Policy
Shipping Policy
Last updated: June 2026
Aberdeen West Australia is operated by S AND S Distributors Limited (ABN 31 700 507 226) - the authorised exclusive distributor of Aberdeen West for Australia.
Order Processing
- Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays) after payment is confirmed.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery
Ships from: 132 Tweed Coast Road, Chinderah NSW 2487, Australia. Delivery by courier.
| Order value | Rate | Estimated delivery |
|---|---|---|
| A$250.00 and over | Free | 1-5 business days |
| A$40.00 - A$249.99 | A$15.00 | 1-5 business days |
| Under A$40.00 | Shipping not available - minimum order A$40.00 | |
International Shipping
| Order value | Rate | Estimated delivery |
|---|---|---|
| A$250.00 and over | A$50.00 | 6-27 business days |
Available to 26 countries. Customs fees, import duties, and taxes are the customer's responsibility.
Shipment Tracking
- A tracking number will be emailed to you once your order has been dispatched.
- Tracking updates may take up to 24-48 hours to appear.
Lost or Damaged Packages
- If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.
- We will work with you to resolve the issue as quickly as possible.
Contact Us
S AND S Distributors Limited
ABN 31 700 507 226
132 Tweed Coast Road, Chinderah NSW 2487, Australia
Email: sales@aberdeenwest.com.au
Phone: +61 4 9988 5101 (Mon-Fri, 9am-5pm AEDT)